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verbatim
suggestions
“You are a world class
internal consultant. You Show Strategic Business Focus: you thoroughly
understand organizational priorities and the business reasons for them; ensure
that consultation, projects, and services delivered address business needs;
evaluate the impact of actions; see the bigger picture; see strategic
opportunities to impact the organization’s success. You Apply Diagnostic
Insight: you understand client needs; work with clients to define
problems and desired outcomes; effectively gather needed information; cut
through complexities to identify critical issues; identify underlying issues
and root causes of problems; use appropriate frameworks or models to
understand and communicate client situations or problems; evaluate financial
costs and benefits of alternative solutions. You Make Sound Recommendations: you
generate innovative ideas and solutions to problems; offer clients multiple
options to achieve desired results; help clients evaluate alternatives in
light of fit with desired outcomes; use quantitative data to support
decisions. You Have a Global Perspective: you keep current on worldwide
business developments; provide international clients with services that
meet their local needs; effectively manage the complexities of working
internationally; work to align international business units and overall
organization initiatives. You Develop Plans: you involve the right people
when developing plans; work with clients to establish clear project goals
and accountabilities; develop realistic action steps, timetables, and
resource estimates for projects; review intended work processes to identify
potential problems and solutions. You Manage Projects: you conduct
productive meetings; manage client expectations; keep others informed about
projects; monitor projects and take appropriate action when goals are
not being met; follow up with clients to make sure that results meet or
exceed expectations; monitor project costs to stay within budget. You
Demonstrate Leadership: you influence the decisions of upper management;
challenge others to achieve beyond their expectations. You Use
Organizational Savvy: you know whom to involve and when; cultivate a network
of contacts throughout the organization; use both informal and formal
channels in the organization to get things done; are aware of internal
organizational politics and work with them to accomplish goals. You Consult
with Versatility: you effectively manage organization-wide initiatives;
work effectively with upper management, in your function or business, with
other functions or businesses, in one-on-one consulting situations, and in
team situations; work effectively with international teams. You Champion
Change: you build buy-in to change by involving those affected. You
Foster Organizational Learning: you give informative and useful feedback;
evaluate processes and outcomes to identify ‘lessons learned’. You
Foster Relationships: you treat people with respect; show sensitivity to the
needs and concerns of others; initiate and build relationships with others;
make others comfortable and put them at ease. You Work Collaboratively: you
facilitate the discussion and resolution of different views; work for
best solution rather than your own solution; express disagreement tactfully
and sensitively. You Value Diversity: you respect the ideas, values,
and traditions of others; are sensitive to differences among people and
seeks ways to work with them. You Facilitate effectively: you observe
dynamics when working with groups and raise relevant issues for discussion;
You Listen to Others: you listen openly and non-judgmentally; listen without
interrupting; encourage full expression of ideas; opinions and concerns;
probe beneath the surface to fully understand the speaker’s thoughts and
feelings. You Speak and Present with Impact: you speak clearly and
concisely; deliver effective, high impact presentations; connect with
audience when speaking; respond well to challenging questions. You Write
Effectively: you clearly and concisely express ideas and concepts in
writing; You Demonstrate Adaptability: you maintain composure under stress
and pressure. You Show Self-awareness: maintain an awareness of your
behavior and how it affects others. You Develop Yourself: You seek
assignments that stretch your capabilities; You Inspire Trust and
Demonstrate Integrity: You earn the confidence and trust of others;
show consistency between words and actions; deliver on commitments; produce
high-quality work; demonstrate high standards of ethical conduct; protect
confidential information; do not omit controversial information or change
information to suit others.”
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